Terms & Conditions
Last Updated: August 18, 2026
Welcome to the website of Mac’s Towing & Recovery LLC.
These Terms & Conditions (“Terms”) govern your use of mactowingrecoveryllc.com and your interactions with Mac’s Towing & Recovery LLC through this website.
By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, please discontinue use of the website.
1. About Mac’s Towing & Recovery LLC
Mac’s Towing & Recovery LLC provides towing, roadside assistance, vehicle recovery, and related vehicle services in Billings, Montana and surrounding areas.
Services may include:
Towing services
Roadside assistance
Vehicle unlock assistance
Jump-start service
Fuel delivery
Flat tire assistance
Vehicle recovery
Related automotive or light-truck services
The availability of a particular service depends on location, vehicle condition, road conditions, equipment availability, staffing, weather, and other circumstances.
2. Website Information
The information provided on this website is intended for general informational and business purposes.
We make reasonable efforts to keep website information accurate and current. However, services, availability, pricing, operating information, service areas, and other details may change without prior notice.
Information displayed on the website does not create a binding service agreement unless confirmed directly by Mac’s Towing & Recovery LLC.
3. Service Requests
Submitting an inquiry, making a phone call, sending an email, or otherwise contacting Mac’s Towing & Recovery LLC does not guarantee that a service request will be accepted or completed.
Service is subject to factors including:
Driver availability
Vehicle type and condition
Customer location
Required equipment
Road and weather conditions
Safety considerations
Distance
Accessibility of the vehicle
Applicable laws and regulations
We reserve the right to decline a service request when providing the requested service would be unsafe, unlawful, impractical, or outside our available capabilities.
4. Emergency Situations
Mac’s Towing & Recovery LLC provides towing and roadside assistance services but is not a police, fire, medical, or other emergency-response agency.
If you are involved in an accident or situation involving injuries, fire, immediate danger, hazardous conditions, or another emergency, contact 911 or the appropriate emergency authority first.
Do not remain in an unsafe roadway location solely while waiting for a tow truck.
5. Response Times
Any response time communicated by phone, website, advertising, or another communication method is an estimate unless expressly stated otherwise.
Actual arrival times may be affected by traffic, weather, distance, current service demand, road closures, accidents, dispatch conditions, or other circumstances outside our reasonable control.
We cannot guarantee an exact arrival time.
6. Pricing and Estimates
Service pricing may vary depending on factors such as:
Type of service requested
Vehicle type and size
Vehicle condition
Towing distance
Pickup and destination location
Required equipment
Recovery difficulty
Time and labor required
After-hours or special circumstances
Road, terrain, or weather conditions
Any website pricing or general estimate is informational unless expressly confirmed as a final price.
When practical, customers will be informed of applicable pricing or estimates before service begins.
Additional charges may apply if the actual circumstances differ materially from the information originally provided by the customer.
7. Customer Responsibilities
When requesting service, you agree to provide accurate and complete information regarding your:
Location
Vehicle
Vehicle condition
Requested service
Relevant safety concerns
Pickup and destination details
You represent that you are the owner of the vehicle or are otherwise legally authorized to request towing, roadside assistance, recovery, or other services for the vehicle.
You are responsible for removing or securing valuable personal property when appropriate.
8. Vehicle Condition and Service Risks
Mac’s Towing & Recovery LLC will use reasonable care while providing services.
Towing, recovery, roadside assistance, vehicle unlocking, jump-starting, tire service, and related activities may involve inherent risks, particularly where a vehicle has pre-existing damage, mechanical problems, accident damage, modifications, deterioration, inaccessible components, or unsafe positioning.
Customers should notify our team of known vehicle defects, modifications, damage, special equipment, or other circumstances that may affect safe service.
Nothing in these Terms limits rights or responsibilities that cannot legally be limited under applicable law.
9. Payment
Customers are responsible for paying agreed charges for services provided.
Accepted payment methods, payment timing, deposits, storage charges, additional fees, or other payment terms may be communicated when service is requested or provided.
Where another party, insurance provider, roadside assistance provider, vehicle owner, or third party is expected to pay, the customer may remain responsible for charges unless other payment arrangements are expressly confirmed.
10. Cancellations
If you no longer require requested towing or roadside assistance, please notify us as soon as possible.
Depending on how far dispatch or service has progressed, a cancellation or dispatch charge may apply if such a charge was disclosed or otherwise lawfully applicable.
11. Third-Party Locations and Services
At a customer’s request, we may tow or transport a vehicle to a repair facility, dealership, storage location, residence, or other third-party destination.
Mac’s Towing & Recovery LLC is not responsible for the independent services, pricing, availability, workmanship, policies, actions, or omissions of third-party businesses unless otherwise required by law.
A link or reference to another company does not necessarily constitute an endorsement.
12. Permitted Website Use
You may use this website only for lawful purposes.
You may not:
Attempt to gain unauthorized access to the website or server
Introduce malware, malicious code, or harmful technology
Interfere with website operation or security
Scrape or misuse website content in violation of applicable law
Impersonate another person or business
Submit false or fraudulent service requests
Use the website for unlawful, abusive, or harmful activity
We reserve the right to restrict access when reasonably necessary to protect the website, our business, or other users.
13. Intellectual Property
Unless otherwise stated, the website’s branding, logos, graphics, original written content, layout, and other proprietary materials belong to Mac’s Towing & Recovery LLC or are used with permission.
You may view and use website content for personal, non-commercial purposes.
You may not reproduce, republish, distribute, modify, sell, or commercially exploit proprietary website content without authorization, except where permitted by law.
14. Third-Party Links and Content
Our website may contain links, maps, reviews, social-media content, or other functionality provided by third parties.
Third-party services are governed by their own terms and policies.
Mac’s Towing & Recovery LLC does not control and is not responsible for third-party website availability, content, security, privacy practices, or independent business activities.
15. Website Availability
We strive to keep our website accessible and functional, but we do not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable because of maintenance, hosting issues, technical problems, updates, network failures, or circumstances beyond our reasonable control.
16. Disclaimer
The website is provided on an “as available” basis for general informational purposes.
To the fullest extent permitted by applicable law, Mac’s Towing & Recovery LLC makes no guarantee that all website information will always be complete, current, uninterrupted, or error-free.
Specific towing and roadside services are governed by the actual circumstances of the service request and any additional terms communicated at the time service is arranged.
17. Limitation of Liability
To the fullest extent permitted by applicable law, Mac’s Towing & Recovery LLC will not be liable for indirect, incidental, special, consequential, or similar damages arising solely from the use or inability to use this website.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
18. Governing Law
These Terms are governed by applicable federal law and the laws of the State of Montana, without regard to conflict-of-law principles.
Any dispute relating to these Terms will be handled in an appropriate court with jurisdiction, unless the parties agree to another lawful method of resolution.
19. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
20. Changes to These Terms
We may revise these Terms periodically to reflect changes to our website, services, business practices, or legal requirements.
Updated Terms will be posted on this page with a revised “Last Updated” date.
Continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.
21. Contact Information
Questions regarding these Terms may be directed to:
Mac’s Towing & Recovery LLC
1125 Main St, Ste 2
Billings, MT 59105
Phone: (406) 794-3242
Email: MacsTowingBillings@gmail.com
Website: mactowingrecoveryllc.com