Privacy Policy
Last Updated: August 18, 2026
Mac’s Towing & Recovery LLC (“Mac’s Towing,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how information may be collected, used, and protected when you visit mactowingrecoveryllc.com, contact our business, or use our towing, roadside assistance, recovery, or related vehicle services.
By using our website or contacting us, you acknowledge the practices described in this Privacy Policy.
1. Information We May Collect
We may collect information that you voluntarily provide when you contact us by phone, email, website communication, or through another business channel.
This information may include:
Your name
Phone number
Email address
Vehicle information
Current or requested service location
Towing or roadside assistance details
Pickup and destination information
Information you provide when requesting a quote or service
Communications between you and Mac’s Towing & Recovery LLC
Please do not send sensitive financial, medical, government identification, or other unnecessary confidential information through the website.
2. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically by our website, hosting provider, or third-party services.
This information may include:
IP address
Browser type
Device type
Operating system
Pages visited
Referring website
Approximate geographic information
Date and time of your visit
Website interaction and performance information
This information may be used for website operation, security, analytics, troubleshooting, advertising measurement, and improving the user experience.
3. How We Use Information
We may use information collected through our website or business communications to:
Respond to towing and roadside assistance requests
Provide requested services
Communicate with customers
Provide estimates or service-related information
Coordinate vehicle pickup, towing, recovery, or roadside assistance
Maintain business and customer service records
Improve our website and services
Protect our website and business from fraud, misuse, or security threats
Measure website and advertising performance
Comply with applicable legal or regulatory requirements
We use personal information only for legitimate business purposes or as otherwise permitted by applicable law.
4. Cookies and Similar Technologies
Our website may use cookies or similar technologies to support website functionality, measure website traffic, understand how visitors interact with the website, and evaluate advertising performance.
Cookies are small files that may be stored on your device when you visit a website.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect how some website features operate.
5. Third-Party Services
Our website may use or link to third-party services.
These may include services such as:
Google Maps
Google customer reviews
Trustindex or similar review-display services
Google advertising or measurement services
Facebook
Instagram
Website hosting and security providers
These third parties may collect information according to their own privacy policies and technologies.
Mac’s Towing & Recovery LLC does not control the privacy practices of third-party websites or platforms. We encourage visitors to review the applicable privacy policies of any third-party service they use.
6. Advertising and Analytics
We may use advertising, analytics, or conversion-measurement tools to understand how visitors find and interact with our website and to measure the effectiveness of advertising campaigns.
Depending on the technologies enabled on the website, these services may use cookies, pixels, device information, IP addresses, or similar technologies.
Visitors may be able to limit certain advertising or tracking technologies through their browser, device, or applicable advertising-platform settings.
7. How We Share Information
We may share information when reasonably necessary to operate our business or provide requested services.
Information may be shared with:
Website hosting or technology providers
Contractors or service providers supporting our operations
Payment or business service providers, when applicable
Towing or service partners when necessary to fulfill a customer request
Government authorities or law enforcement when required by law
Professional advisers when reasonably necessary for legal, accounting, insurance, or business purposes
We do not disclose customer information unnecessarily.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, protecting our business, and meeting legal, tax, insurance, or regulatory requirements.
Retention periods may vary depending on the type of information and the reason it was collected.
9. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.
However, no website, electronic transmission, storage system, or internet-based service can be guaranteed to be completely secure.
10. Your Privacy Choices and Rights
Depending on where you live and the laws that apply to our business and your information, you may have certain privacy rights.
These may include the right to:
Request information about personal data we maintain about you
Request correction of inaccurate personal information
Request deletion of certain personal information
Request a copy of certain personal information
Opt out of certain types of data processing where required by applicable law
Some rights may be subject to legal exceptions or may not apply in every situation.
To make a privacy-related request, contact us using the information provided below. We may need to verify your identity before completing certain requests.
11. Children’s Privacy
Our website and services are intended for a general audience and are not directed specifically to children under the age of 13.
We do not knowingly seek to collect personal information from children through this website.
If you believe a child has provided personal information to us without appropriate authorization, please contact us so we can review the situation.
12. External Links
Our website may contain links to websites or services operated by third parties.
We are not responsible for the content, availability, security, or privacy practices of third-party websites. Visiting an external website is subject to that website’s own terms and privacy policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, business practices, or legal requirements.
When changes are made, the updated version will be posted on this page with a revised “Last Updated” date.
We encourage visitors to review this Privacy Policy periodically.
14. Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:
Mac’s Towing & Recovery LLC
1125 Main St, Ste 2
Billings, MT 59105
Phone: (406) 794-3242
Email: MacsTowingBillings@gmail.com
Website: mactowingrecoveryllc.com